โ† wya

Support

Something broken, confusing, or missing? Email me and I'll actually reply โ€” WYA is built by one student, so you're not writing to a help desk.

support@getwya.com
Usually answered same day.

Common things

It won't take my email

WYA is MSU students only, so it needs your @msu.edu address. A Gmail or Yahoo address won't be accepted.

I forgot my password

On the sign-in screen tap forgot your password? and we'll email you a six-digit code. Type the code and a new password and you're back in.

I already have an account but it says wrong password

Make sure you're on the sign in screen and not make my account. If your phone saved a generated password when you signed up, check Settings โ†’ Passwords for a WYA entry.

My friends can't see me on the map

Three things to check: you've both accepted each other, WYA has location permission in iOS Settings, and who sees you in your profile isn't set to private.

Location only updates while the app is open โ€” that's deliberate, so WYA isn't following you around all night.

How do I delete something I posted?

Hold your finger on any message, photo or clip you sent and confirm. It disappears for everyone. Live photos on a bar's wall also delete themselves after 24 hours.

How do I delete my account?

Profile โ†’ delete my account. That erases your profile, photos, messages and check-ins permanently. No email required, and it can't be undone.

The specials at my bar are wrong

Bars update their own specials. Tell me which bar and what's wrong and I'll get it sorted.

If you run a bar

Get your specials and photos on WYA

Free, permanently. You get a code to manage your own page โ€” specials by day, photos, hours, and a menu link. Email support@getwya.com and I'll set you up.

Something serious

Safety, harassment, or someone using your account

Email support@getwya.com with urgent in the subject and I'll deal with it as a priority.

If you're in immediate danger, call 911. MSU Police can be reached at (517) 355-2221.